Frequently asked questions
How do I report content or a person?
Open the relevant profile, plan, comment, message, or photo menu and choose Report. Include the closest matching reason so the report reaches us with useful context.
How do I block someone?
Open the person’s profile or conversation options and choose Block. You can manage blocked accounts from Settings where available.
How do I control notifications or location?
Open Profile, then Settings. Ubizie also respects the permissions configured in your phone’s system settings.
How do I delete my account?
In the Ubizie app, open Profile → Settings → Account → Delete Account. See our account deletion instructions for details.
What should I include in a support email?
Include your Ubizie username, the device and app version, a short description of what happened, and a screenshot if it does not expose someone else’s private information. Never email your password or verification code.
Contact
Email support@ubizie.com. Support requests are reviewed as soon as practical; emergencies should always be directed to local emergency services.